What you need, all in our app
Buy your subscription and view usage
Add Unlimited International Calls & Text and International Roaming to selected countries, in just a few taps
Change your payment details
Pause your subscription if you don't need it for a while
Get local-based support through live chat
Keep up to date with our tree planting progress and yours

Refer a friend - you'll both get a $5 discount in your felix wallets when they sign up and activate

Everything you need, all in our app

4.7

Download on App Store

4.3

Get it on Google Play
★ ★ ★ ★ ★

"It was so easy to get set up with Felix and port my number…I’d say it was done in less than 15 minutes. The customer service is also super friendly, knowledgeable and convenient!..."

Says gigi051991 on the App Store

How to switch to felix

1. Download the felix app or continue on the web to sign up

Sign up to the $35/mth plan in your felix app, or here on the web. Don’t worry, your plan won’t actually start until you activate your SIM, so you won’t lose any days.

2. Order your SIM with free express delivery
3. Activate your SIM in the app

Australia's new carbon neutral sim-only phone plan

Picking a phone plan shouldn't be complicated. We make it easy: a $35/month subscription plus a tree planted for every month you hold an active subscription with us.

Good value and simplicity is only part of our story

Proudly carbon neutral and powered by 100% renewable electricity, felix is the plan with a bigger plan - to do right by our customers by doing right by the planet.

FAQs on the felix mobile app

How do I sign up?

Follow these steps to get set up with felix:
1. Download the free felix mobile app (or search felix mobile in your Apple or Google Play store)

2. Follow the prompts in the app to sign up

3. Wait for your SIM to arrive in the post (express postage is at no extra cost), so you can get started sooner!

4. When your SIM arrives, activate in the app and enjoy the sweet feeling of doing good for the planet

We hope you love it. Don't forget, you can reach out to the felix team in the app for any help you may need.

Terms + Conditions

felix subscription (month to month)
For personal use by approved customers only. You must supply your own handset in order to sign up to this $35 felix subscription (Subscription). Your Subscription and the inclusions will automatically renew on a calendar monthly basis unless otherwise stated. Subscription excludes Premium Services, 1223, & 1225 directory services, 123 Ask-Us-Anything, International Roaming, content purchases, and standard international calls and text. You must purchase a felix Unlimited International Calls and Text product in order to call or text selected countries overseas, and/or an International Roaming product if you wish to use data, call or text in selected countries overseas.

Minimum monthly spend and total minimum cost is $35 (Fee). Must connect for minimum one month. Recurring monthly subscription Fee charged in advance until you notify that you wish to cancel.

Data included in this Subscription is not shareable with any other subscription on your account and vice versa.

Data
Data for use in Australia within the Vodafone Network coverage area. Unlimited data is available at speeds of up to 20Mbps until your next billing month. With 20Mbps you can stream music and high definition video, make a video call, browse the internet and catch up on social media, however downloading or uploading very large files may be slow to load. To find out what speeds of 20Mbps means for you, go to https://www.felixmobile.com.au/plan/data-speed. Actual speeds you reach will continually vary depending on many factors such as device capabilities, location, network congestion, network coverage and if you are roaming. Tethering permitted to personal devices only, but must not be used in a modem or as a substitute for a home internet service. Fair Use Policy applies. See www.felixmobile.com.au/terms-policies/standard-form-of-agreement

$5/month Unlimited International Calls and Text
Only available to customers who are connected to a $35 felix subscription (Eligible Subscription). Minimum monthly spend is $5 (Fee). Unlimited International Calls and Text (Product) includes unlimited standard International calls and text from Australia to selected countries as listed at www.felixmobile.com.au/plan/international-calls-text (excludes premium, video, special and overseas free phone numbers). Included countries may vary and are subject to change. You cannot make standard international voice calls or send standard texts to countries outside of the selected countries as listed above with this Product. Recurring calendar monthly subscription Fee charged in advance until you notify that you wish to cancel. Product expiry and subscription cycle align with your Eligible Subscription. The Fee for your first month will be charged full and it will not be pro-rated when purchased part-way through a monthly subscription cycle. Max one pack per connection per month. Product is only accessible to the connection who has added the Product – it is not shareable. If your Eligible Subscription is cancelled, this Product will also automatically cancel. Fair Use Policy applies.

$20 International Roaming
Only available to eligible customers who are connected to a $35 felix subscription (Eligible Subscription). International Roaming (Product) expires 365 days from the date of purchase - any unused allowance will be forfeited. Fee is $20. Product is a one-off purchase and does not recur. Includes 4GB of data at speeds of up to 20Mbps, 100 standard international minutes and 100 standard international SMS to use while roaming in selected countries (as listed at www.felixmobile.com.au/plan/international-roaming). Countries are subject to change. Data is deducted in per KB increments. Calls charged in per minute increments. Excludes premium, video, special and overseas free phone numbers. Rates vary per country and are subject to change. You cannot use the Product when roaming in countries outside the selected countries listed above. You can purchase another Product at any time, any unused allowance from the original Product will not be forfeited until expiry. Product is only accessible to the connection which added the Product – it is not shareable. If your Eligible Subscription is cancelled, Product will also automatically cancel. All roaming services subject to network availability.

With 20Mbps you can stream music and high definition video, make a video call, browse the internet and catch up on social media, however downloading or uploading large files may be slower to load. To find out what speeds of up to 20Mbps means for you, go to https://www.felixmobile.com.au/plan/data-speed. Actual speeds you reach will continually vary depending on many factors such as device capabilities, location, network congestion, network coverage and if you are roaming.

One Tree Planted - tree planting initiative
One tree planted for every month you're with us with an active $35 felix subscription (Eligible Subscription). Trees are planted by our vendor One Tree Planted, by forecast in advance or retrospectively, but usually within 18 months of each monthly Eligible Subscription, of varying species and in varying locations in Australia and/or around the world. We will provide you with general progress updates periodically. We make no representations or guarantee as to the health and lifespan of any tree planted, including whether any tree reaches maturity. For every month your Eligible Subscription is paused, a tree will not be contributed. If your Eligible Subscription is cancelled, your tree contribution will also cease. Felix Mobile reserves the right to change the environmental model it chooses to invest in, of which tree planting with One Tree Planted is an example. Subject to change. T&C apply.

felix wallet - Refer a friend
felix customers can share a unique code with friends. When your friend inserts your unique code, signs up to a $35 felix subscription (Eligible Subscription) and activates their felix SIM, you will both receive $5 of felix wallet discounts (Discount). Discount will be applied towards your next felix purchase, such as your next Eligible Subscription renewal. You may share your unique code as many times as you like, but your referring friend must enter this code when signing up to an Eligible Subscription, it cannot be applied retrospectively. You can start referring after activation of your felix SIM. Discount expires when your Eligible Subscription is cancelled. Discount cannot be transferred. Subject to change.