Network status checker
We're working to improve our network, so from time to time you may experience connection issues. Use our network status checker to see any planned upgrades, maintenance or outages in your area. We'll do our best to keep you in the loop.
How can we help?
Troubleshooting and support
If you're having connection issues, explore out support hub or reach out to live chat.
Chat to us
Our team is available on live chat via the website or the felix app 7 days a week, 9am-6pm. Chat with us.
Report an outage
Experiencing connection issues but can't see an outage in your area? Report an issue by contacting our team. Contact us.
Further network information
Network coverage checker
3G network closure
Mobile that's not all talk
