Network coverage checker
We're doubling our network coverage, giving you more bang for your bark! Planned from early next year, giving you a better experience in regional areas.
Keeping you connected
Wifi calling
Sometimes when you're at home or work, walls or nearby buildings can interfere with your mobile coverage. Wifi calling could help keep you connected.
Approved devices
When you bring your own device to use with felix, you'll need to check it's an approved device and compatible with our network.
Frequently asked questions
Why is there a difference between coverage displayed in the network coverage checker and my own experience?
What is the difference between indoor and outdoor coverage?
Which network will my phone use?
What can I do if my device doesn't support 5G?
I can only access 4G coverage in my area. When will 5G coverage be available to me?
I’m having connection issues. How can I check for network outages?
Do you still support 3G?
What is a speed cap and why does felix have them?
My data is running slowly, what can I do?
I am getting less than 20Mbps on the unlimited data plan, why?
Can I cancel anytime?
Can I trial felix to see if the network works for me?
Terms and conditions
Mobile that's not all talk
