felix mobile Approved Device List

In accordance with the Standard Form of Agreement, unless otherwise agreed with felix mobile in writing, felix mobile SIM cards can only be used with Approved Devices as specified by felix mobile.

An Approved Device on this list will not be considered approved for use if the software has not been updated (and VoLTE 4G calling is not enabled in settings) to enable critical features, such as emergency calling. Using a device on our network other than an Approved Device with the latest software may impact your ability to make calls, in particular to emergency services.

Felix mobile may add or withdraw devices from this list from time to time. This list applies to current Apple and Android devices purchased in Australia. If you either (a) purchased a device that is not part of this list (b) purchased your device overseas, or (c) purchased a Samsung, Sony or HTC device from another Australian telecommunication provider before 2017, your device may not be VoLTE or software compatible on our network. Make sure you check your device model and your tax invoice for country of purchase, as applicable, to determine if your device is VoLTE compatible and able to make 000 emergency calls.

Have any questions? Chat with us on our website or via the app on live chat.