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1. Download the app or continue on the web to sign up

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3. Activate your SIM in the app

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Standard Form of Agreement

felix's Standard Form of Agreement (SFOA) sets out the terms and conditions applicable to the telecommunications service we provide to you.

The most recent version of the SFOA applicable to you, can be downloaded below.

Sections 1 and 2 - Dictionary and Terms and Conditions

Section 3 - Description of Service Features and Charges

Section 4 - Fair Use Policy

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© 2025 TPG Telecom Limited (ABN 76 096 304 620) trading as Felix Mobile.

Our plans
felix mobile plans
International Roaming
International Calls & Text
eSIM mobile plans
5G mobile plans
breakline
About us
One tree planted
Carbon neutral certified
Renewable electricity
breakline
Activate SIM
breakline
The felix app
breakline
Help & Support
Setting up your SIM
How to switch your number
Network coverage checker
Network status checker
breakline