International Roaming
Roam overseas with felix's International Roaming plan, only $20 on top of your monthly felix subscription with a 365-day expiry. Go exploring in over 40 selected countries with felix and make calls, send texts and use data overseas. Add our International Roaming add-on to your felix plan within the app. T+Cs apply.
International Roaming add-on
International Roaming features
$20
Share your favourite moments and stay connected to family and friends when you are overseas with our International Roaming pack. It's available for use in over 40 selected countries and the best bit is, it lasts for a whole year! These countries may vary, so check our list below before you travel.
How do I add this?
You'll be able to add International Roaming to your felix plan at any time in the felix app, once you're an active customer.
If you run out of data, talk or text, simply add another $20 International Roaming pack and all unused inclusions will be rolled into your new purchased pack under your new expiry period. If you don’t add International Roaming, you can still connect to wifi while overseas and you’ll even receive texts for free. With felix, you won’t get surprise roaming charges.
International Roaming countries include:
Austria
Belgium
Brazil
Canada
Channel Islands (Guernsey, Jersey)
Chile (includes Easter Island)
China
Croatia
Czech Republic
Denmark
Fiji
France
Germany
Greece
Hong Kong
Hungary
India (coverage may vary by region)
Indonesia (includes Bali)
Ireland
Isle of Man
Italy
Japan
Malaysia
Netherlands
New Zealand
Norway
Papua New Guinea
Philippines
Poland
Portugal
Serbia
Singapore
South Africa
South Korea
Spain
Sri Lanka
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States of America
Vanuatu
Vietnam
United States Virgin Islands
Countries may vary. For more information head to our Critical Information Summary. For any questions, please contact our Care team.
Some things you should know:
We figure you won’t be roaming the world all year round, so we’ve made this a one-off purchase and not something that recurs. We’ve also excluded premium, video, special and overseas free phone numbers. We’ve picked countries we know are popular to roam to, but that means unfortunately you can’t use the add-on when roaming in countries outside the selected countries listed above, which may vary.
You can use our International Roaming pack in any of the countries mentioned in our selected countries list above, including data, call and text inclusions. Please keep in mind that while roaming in the overseas country, you can only call or text a number that is local to the country you are roaming in, or standard Australian numbers (no premium services).
Everything you need in the felix mobile app
Switch in minutes
- Download the app or continue on web to sign up.
- Follow the steps in the app to activate your eSIM.
- You won't lose service with your current provider until you're on felix.
International Roaming FAQs
What is International Roaming?
How do I add International Roaming to my felix plan?
What services will work overseas if I don't have an International Roaming plan?
Can I pause my main felix plan while overseas?
Can I call 1800 numbers with my International Roaming add-on?
Can I use my voicemail when roaming overseas?
Terms + Conditions
Mobile that's not all talk
