312 Felix Web 2024 HomepageBanner 2200x1100 WifiCalling

WiFi Calling + VoLTE

WiFi Calling and VoLTE are now available on felix mobile for an enhanced calling experience.

What is VoLTE?

VoLTE (Voice over LTE) is a feature that allows for enhanced voice calls on the Vodafone 4G network. LTE is another name for 4G. Where WiFi calling utilises a broadband connection, VoLTE uses 4G to make phone calls.

What is WiFi Calling?

WiFi Calling allows you to make and receive calls, MMS and SMS over a WiFi network (in Australia). You can use this capability if you have a compatible device and you are connected to a supported WiFi network.

How do I get VoLTE on my phone?

For most smart phones it will automatically be available if you have a compatible device and are in a 4G coverage area. If you cannot see it on your home screen (4G on an iPhone, VoLTE on an android) follow these steps:

Update your device with the latest software.

Enable 4G Voice & Data (VoLTE) in your device settings.

How do I switch on WiFi Calling?

If you’re using a compatible device, WiFi Calling may be automatically enabled. If not, see some device specific tips for turning it on below. Alternatively, please chat with your device manufacturer.

Apple (default on):

1. Go to Settings icon on Home screen
2. Tap Phone menu item
3. Tap WiFi Calling
4. Switch the WiFi Calling on this iPhone slider to “On”

Samsung (default on):

1. Go into Settings
2. Tap Connections
3. Tap WiFi Calling
4. Select “ON” to enable WiFi Calling

The list below applies to current Apple and Android devices purchased in Australia. If you either (a) purchased a device that is not part of this list (b) purchased your device overseas, or (c) purchased a Samsung, Sony or HTC device from another Australian telecommunication provider your device before 2017, your device may not be VoLTE compatible on our network. Make sure you check your device model and your tax invoice for country of purchase, as applicable, to determine if your device is VoLTE compatible.