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eSIM plans with felix

Switching to felix has never been easier thanks to our eSIM plans, a convenient way to join felix mobile. Simply bring along a compatible eSIM device and in just a few taps you could switch over to one of our hassle-free eSIM mobile plans!

How to buy an eSIM

Before you get started, please make sure you have:

An eSIM compatible device. Check here to see if your device is compatible
A Wi-Fi connection or the ability to hotspot from another mobile device (you’ll need a stable internet connection)
A valid Mastercard, Visa credit/debit card or a PayPal account to purchase your felix subscription

New to felix? Follow these quick steps:

1. Download the felix mobile app
2. Choose a mobile plan and follow the prompts, selecting eSIM on sign up​
3. Start the process and activate your eSIM when prompted



Already a customer and would like to swap to an eSIM? Follow these easy steps:

1. Head to the felix mobile app
2. On the Settings tab select Replace or swap your SIM
3. Follow the prompts and confirm you want to make the switch to an eSIM
4. Once you’ve confirmed, follow the three steps to set up and activate your new eSIM

Activation takes just a few minutes and it automatically brings your current number over.

If you run into any issues, reach out to us on live chat in the felix app for help.

What is an eSIM?

Our eSIM mobile plans act just like a digital SIM card. An eSIM is a tiny chip that's already installed into a compatible eSIM device, so you can switch over to felix simply by downloading a felix eSIM onto your device. Using an eSIM comes with many benefits, including being able to use two numbers (one eSIM and one physical SIM card) in the one device at the same time.

How does an eSIM work?

With an eSIM compatible device, you can easily install an eSIM in minutes with felix mobile. Using an eSIM allows you to get connected to our network quickly and means you can also have both an eSIM and physical SIM in the one device at the same time. Whether you're signing up to felix via our website or in our app, you can choose to switch with an eSIM or a physical SIM card, it's up to you. When you're ready to activate your new eSIM, head to the felix app and follow the prompts that will walk you through it.

Why choose an eSIM?

Connect in minutes

You can join felix and activate your service simply by ordering and downloading your digital eSIM via our app. Most switches are done in as little as 15 minutes!

Two numbers. One phone

Enjoy the flexibility of having two numbers on the same phone! One for personal use and one for work by having an eSIM and a physical SIM in the same device.

Better for the planet

Using an eSIM means less plastic, less manufacturing, less packaging, no delivery and all round less waste! All leading to a lower impact on our beautiful planet.

Check if your device is eSIM compatible

If you can't find your device on the list, this means it may not be eSIM compatible and you will need a physical SIM to switch to felix.

Apple iPhone

Apple iPhone

Samsung

Samsung

Google

Google

Oppo

Oppo

eSIM FAQs

Will using an eSIM change my plan at all?

Will using an eSIM change my plan at all?

Is there a charge to get an eSIM?

Is there a charge to get an eSIM?

What mobile devices are compatible with eSIM?

What mobile devices are compatible with eSIM?

Can I use a physical SIM and an eSIM on my device?

Can I use a physical SIM and an eSIM on my device?

Can I use a felix eSIM with my wearable or smartwatch?

Can I use a felix eSIM with my wearable or smartwatch?

How long does it take to switch to an eSIM?

How long does it take to switch to an eSIM?

How do I use two phone numbers on my eSIM capable device?

How do I use two phone numbers on my eSIM capable device?

Can I move my eSIM to another device?

Can I move my eSIM to another device?

How do I replace my eSIM on my device?

How do I replace my eSIM on my device?

Everything you need, all in our app

Everything you need, all in our app

Switching to felix is easy

  1. Download the app or continue on web to sign up.
  2. Follow the steps in the app to activate your eSIM.
  3. You won't lose service with your current provider until you're on felix.
Switch now

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