How can I change my marketing preferences?

You can change your marketing preferences by:

• Tapping 'Unsubscribe' at the bottom of a felix marketing email or replying 'STOP' to a marketing SMS

• If you're a felix customer, you can update your preferences in the felix app via Settings > Marketing Preferences > set up your notification preferences using the toggles

• Email marketing@felixmobile.com.au.

Please allow up to five working days for the unsubscribe to take effect. It’s important to note that service messages don’t form part of your marketing communication preferences.