Supporting customers with accessibility needs

We recommend using the services below should you require assistance in getting in touch with us.

• Accessible Telecoms is a nationwide disability telecommunications service that provides independent, up-to-date information on mainstream and assistive telecommunications products suitable for people with accessibility needs.

• Accesshub is a government initiative that provides a central source of information on a range of communication options available to people who are deaf, hard of hearing and/or have a speech impairment.

• The Australian Government offers a Translating and Interpreting Service for people who don't speak English.

Read more on device-specific extra support that’s available on iOS and Android.