How often can I change or upgrade my plan?

You can upgrade or downgrade your plan in the felix app and won’t lose any data you’ve already paid for when doing so! If you upgrade, you’ll be charged the difference of the two plans and the change will happen immediately. If you downgrade, it will happen after your next payment.

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Need help?

Chat with us

Our Australian based support team is online until 8PM today (Sydney time). Support times