Can I get my physical SIM sent to a PO Box or Parcel Locker?
Yes, when signing up to felix, you’ll need to enter a residential address, but you can choose to add a PO Box or Parcel Locker for the delivery of your SIM.
Ordering a physical SIM to a PO Box
Tap Add a different delivery address when prompted after entering your Home address
Add your PO Box number in the search field, then tap Enter address manually
Enter “PO Box ###” in the Street name field
Select Street type as ‘None’
Enter suburb, postcode and state as normal
Tap Done
Ordering a physical SIM to a Parcel Locker
Tap Add a different delivery address when prompted after entering Home address
Add your Parcel Locker in the search field, then tap Enter address manually
Enter your Parcel Locker number in the Business Name field
Enter suburb, postcode and state as normal
Tap Done
Related Articles
Need more help?
Chat with us
Our Australian based support team is online until 8PM today (Sydney time). Support times

Need help?
Chat with us
Our Australian based support team is online until 8PM today (Sydney time). Support times
