What is the Fair Use Policy?
The Fair Use Policy refers to a handful of scenarios defined as 'unreasonable use' (section 6) or 'unacceptable use' (section 7) for a personal mobile service. For example, you're free to hotspot to your personal devices from your mobile phone. However, your felix SIM can't be used in a device that's not on the approved devices list (for example, a modem or dongle) or to hotspot to other people's devices.
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Need help?
Chat with us
Our Australian based support team is online until 8PM today (Sydney time). Support times
